{"id":103954,"date":"2022-12-14T14:54:31","date_gmt":"2022-12-14T13:54:31","guid":{"rendered":"https:\/\/www.c-learning.com\/?page_id=103954"},"modified":"2025-04-02T16:33:50","modified_gmt":"2025-04-02T14:33:50","slug":"support","status":"publish","type":"page","link":"https:\/\/www.c-learning.com\/es\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"103954\" class=\"elementor elementor-103954 elementor-103952\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bccdee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2bccdee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fef08b5\" data-id=\"fef08b5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa260dd elementor-widget elementor-widget-toggle\" data-id=\"fa260dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2621\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2621\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Admin Cockpit: Licencias y autorizaciones<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2621\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2621\"><p><div style=\"width: 1200px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-103954-1\" width=\"1200\" height=\"675\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2024\/06\/admin-cockpit_Licensas_ES.mp4?_=1\" \/><a href=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2024\/06\/admin-cockpit_Licensas_ES.mp4\">https:\/\/www.c-learning.com\/wp-content\/uploads\/2024\/06\/admin-cockpit_Licensas_ES.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2622\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2622\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Documentos rellenables en \"Mis cursos\"<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2622\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2622\"><p style=\"margin-bottom: 1.5em;\">Algunos cursos contienen documentos que se pueden rellenar.<br \/>S\u00f3lo tiene que hacer clic en el bot\u00f3n de descarga situado en la esquina superior derecha de la ventana del navegador. A continuaci\u00f3n, siempre que el contenido sea editable, podr\u00e1 rellenar los PDF que desee.<\/p><ul><li>Windows: Haga clic en el s\u00edmbolo de descarga de la parte superior derecha. Se abrir\u00e1 una nueva pesta\u00f1a y podr\u00e1 describir los campos marcados en azul.<\/li><li>\u00a0iOS: Haga clic en el s\u00edmbolo de descarga arriba a la derecha. Se abre una nueva pesta\u00f1a. Haga clic en el icono \u00abCompartir\u00bb y luego en \u00abGuardar en archivos\u00bb. Ahora puede guardar el documento como desee y abrirlo para editarlo.<\/li><\/ul><div><span style=\"font-weight: bold;\">Ventana emergente de cuenta atr\u00e1s<\/span><br \/>Como en C-LEARNING no se considera activo el uso de html (por ejemplo, al editar e-learnings o PDFs), aparece una ventana que le invita a seguir trabajando o a desconectarse. Esto es por su seguridad y para asegurar el cierre correcto de la sesi\u00f3n.<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2623\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2623\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Inicia sesi\u00f3n en C-LEARNING<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2623\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2623\"><p><div style=\"width: 1200px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-103954-2\" width=\"1200\" height=\"675\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2023\/03\/1-registro-y-mis-cursos.mp4?_=2\" \/><a href=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2023\/03\/1-registro-y-mis-cursos.mp4\">https:\/\/www.c-learning.com\/wp-content\/uploads\/2023\/03\/1-registro-y-mis-cursos.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2624\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2624\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Opci\u00f3n de men\u00fa \"Mis cursos\"<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2624\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2624\"><p><div style=\"width: 1200px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-103954-3\" width=\"1200\" height=\"675\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2023\/03\/2-mis-cursos.mp4?_=3\" \/><a href=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2023\/03\/2-mis-cursos.mp4\">https:\/\/www.c-learning.com\/wp-content\/uploads\/2023\/03\/2-mis-cursos.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2625\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2625\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Editar Cursos<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2625\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2625\"><p><div style=\"width: 1200px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-103954-4\" width=\"1200\" height=\"675\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2023\/03\/3-obrar-mis-cursos.mp4?_=4\" \/><a href=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2023\/03\/3-obrar-mis-cursos.mp4\">https:\/\/www.c-learning.com\/wp-content\/uploads\/2023\/03\/3-obrar-mis-cursos.mp4<\/a><\/video><\/div><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2626\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2626\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Compartir con el formador<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2626\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2626\"><ol><li>Edite los documentos rellenables en C-LEARNING y comp\u00e1rtalos utilizando el bot\u00f3n de compartir situado en la parte superior derecha:<br \/><br \/><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-106386 size-large\" src=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/8-1024x335.png\" alt=\"\" width=\"1024\" height=\"335\" srcset=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/8-1024x335.png 1024w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/8-300x98.png 300w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/8-768x251.png 768w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/8-1536x503.png 1536w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/8-2048x670.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/><br \/><\/li><li>Ahora puede seleccionar el formador al que desea poner el documento a su disposici\u00f3n:<br \/><br \/><img decoding=\"async\" class=\"alignnone wp-image-106391 size-full\" src=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/9.png\" alt=\"\" width=\"846\" height=\"604\" srcset=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/9.png 846w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/9-300x214.png 300w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/9-768x548.png 768w\" sizes=\"(max-width: 846px) 100vw, 846px\" \/><br \/><br \/><\/li><li>Como formador, puede llamar los elementos compartidos dentro del curso:<br \/><br \/><img decoding=\"async\" class=\"alignnone wp-image-106396 size-large\" src=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/10-1024x526.png\" alt=\"\" width=\"1024\" height=\"526\" srcset=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/10-1024x526.png 1024w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/10-300x154.png 300w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/10-768x395.png 768w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/10-1536x789.png 1536w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/10.png 1933w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/><br \/><\/li><li>Como formador, seleccione el contenido del alumno correspondiente:<br \/><br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-106401 size-large\" src=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/11-1024x136.png\" alt=\"\" width=\"1024\" height=\"136\" srcset=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/11-1024x136.png 1024w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/11-300x40.png 300w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/11-768x102.png 768w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/11-1536x205.png 1536w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/11-2048x273.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/><br \/><\/li><li>Aqu\u00ed puede ver si ya ha visto el contenido o no. Haga clic en \u00e9l para acceder al documento presentado:<br \/><br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-106406 size-large\" src=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/12-1024x331.png\" alt=\"\" width=\"1024\" height=\"331\" srcset=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/12-1024x331.png 1024w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/12-300x97.png 300w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/12-768x248.png 768w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/12-1536x496.png 1536w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/12-2048x661.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/><br \/><\/li><li>Dar feedback a su aprendiz:<br \/><br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-106411 size-large\" src=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/13-1024x336.png\" alt=\"\" width=\"1024\" height=\"336\" srcset=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/13-1024x336.png 1024w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/13-300x98.png 300w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/13-768x252.png 768w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/13-1536x504.png 1536w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/13-2048x672.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/><br \/><\/li><li>Ahora puede guardar los comentarios haciendo clic en el bot\u00f3n de publicaci\u00f3n de la parte superior derecha y los alumnos podr\u00e1n verlos en el curso correspondiente:<br \/><br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-106416 size-large\" src=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/14-1024x336.png\" alt=\"\" width=\"1024\" height=\"336\" srcset=\"https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/14-1024x336.png 1024w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/14-300x98.png 300w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/14-768x252.png 768w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/14-1536x504.png 1536w, https:\/\/www.c-learning.com\/wp-content\/uploads\/2025\/04\/14-2048x672.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-116f30f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"116f30f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d747aff\" data-id=\"d747aff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Admin Cockpit: Licencias y autorizaciones https:\/\/www.c-learning.com\/wp-content\/uploads\/2024\/06\/admin-cockpit_Licensas_ES.mp4 Documentos rellenables en \u00abMis cursos\u00bb Algunos cursos contienen documentos que se pueden rellenar. S\u00f3lo tiene que hacer clic en el bot\u00f3n de descarga situado en la esquina superior derecha de la ventana del navegador. A continuaci\u00f3n, siempre que el contenido sea editable, podr\u00e1 rellenar los PDF que desee. Windows: &#8230; <a title=\"Support\" class=\"read-more\" href=\"https:\/\/www.c-learning.com\/es\/support\/\" aria-label=\"Leer m\u00e1s sobre Support\">Leer m\u00e1s<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-103954","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - C-LEARNING<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.c-learning.com\/es\/support\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.c-learning.com\\\/es\\\/support\\\/\",\"url\":\"https:\\\/\\\/www.c-learning.com\\\/es\\\/support\\\/\",\"name\":\"Support - 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